These directions only apply to non-weight care products. For directions on how to manage weight memberships and product subscriptions, head HERE.
Note: if you have multiple products in a single subscription, follow this process for each product you want to cancel.
- Log in to your Alloy account and click “Subscriptions” from the menu
- Locate the subscription and click “Manage Subscription” button
- Click “Edit” under the product you'd like to cancel
- Click “Cancel this Treatment”
- Follow remaining prompts until you reach the confirmation screen
- Repeat if there are additional products in this subscription bundle that you wish to cancel