How Alloy Works
- Do I need to get bloodwork or lab tests to use Alloy's services?
- Do you offer a one-month supply, or only three-month supplies?
- Do you ship to military addresses?
- Does Alloy accept insurance?
- Does Alloy offer International care or shipping?
- How do I get support?
Products
- Are your products bioidentical?
- Can I take GLP-1 medication with Menopausal Hormone Therapy (MHT)?
- Does Alloy offer Progesterone?
- Does Alloy offer Testosterone?
- Is my estradiol vaginal cream supposed to have a seal?
- What does the peppermint oil in O-mazing do, and why is it recommended?
Medical & Prescriptions
- Can I have my Zepbound prescription filled at Walmart Pharmacy instead of Lilly?
- Can I still be prescribed if I have had breast cancer?
- Can I still be treated if I do not have a uterus?
- Can I transfer a prescription I already have to Alloy?
- Can I transfer my prescription to my local pharmacy?
- Do I get to choose my medication?
Billing
- Can I pay using an HSA or FSA card?
- Can I use a prepaid card?
- Does Alloy accept insurance for Weight Care?
- How do I obtain an itemized receipt for insurance reimbursement?
- How do I update my credit card?
- How does billing work?
Account Management
Subscription & Orders
- How can I add a product to my subscription if I am an existing Alloy Customer?
- Where is my Alloy order?
- How do I cancel my weight care subscription?
- How do I cancel my product subscription?
- How to bundle or add separate subscription products into one subscription?
- How to remove, reschedule, or stop getting specific products in a subscription bundle?